Contact form: HERE
Post: Accessibility Team, Festival Republic, 30 St John Street, London, EC1M 4AY
Office opening times: 10am – 6pm, Monday to Friday.
For: access
At Latitude, we aim to create an event that is accessible for all our customers.
Latitude has a dedicated Accessibility Team working all year round to assist customers with accessibility requirements.
Members of the Accessibility Team will be on site throughout the festival to assist you.
Please buy your event ticket first (please note we do not have a separate accessible ticket). You will then need to apply for any accessible facilities and Essential Companion ticket by completing the Festival Accessible Facilities Application Form, which will be available at a later date.
There is no pedestrian access to the festival site and the roads around the site are not suitable for pedestrians.
In the event you need to walk onto or offsite at night then please wear reflective clothing or something bright and highly visible as the roads are not lit and there are no pavements or verges.
We appreciate that sometimes getting home at the end of your day at a festival is not always easy, especially from our lovely site in Suffolk. Day ticket holders may therefore choose to stay overnight and travel the following morning.
For anyone wishing to camp in the Day Campsite, there will be a charge of £15.00 per person, payable on the day only. Basic facilities (toilets and drinking water) will be made available.
To access the Day Campsite you must also be in possession of a Day Ticket for the event. Access will be from 10:00 on the chosen day and you must vacate the event site by no later than 09:00 the following day.
Latitude Luxury at Latitude 2025 – Frequently Asked Questions
What are the benefits to the Latitude Luxury Campsite?
Staying in the Luxury Campsite means making your festival experience as relaxing and convenient as possible. From the moment you arrive we’ll be on hand to help make Latitude the most chilled out festival experience imaginable.
Arrive in style – while our concierge help with your luggage, we’ll arrange your festival wristbands and guide you to your accommodation. You can then enjoy a complimentary drink from our bar to help you relax into the vibe of the weekend.
The campsite also offers an A La Carte Restaurant, Bar & Chill Out Area; Complimentary Breakfast each morning (Friday – Monday); 24 Hour Reception; Toilets & Showers; Spa & Salon sessions available to book, Kids Cinema Tent and Secret Arena Bar. Latitude Luxury is a stone’s throw away from the festival, with its own dedicated entrance meaning you can be in the heart of the festival with a less than a 5-minute walk through the campsite.
Does my Latitude Luxury accommodation give me access to the festival too?
Festival Tickets are not included in your accommodation price and must be booked separately. Everyone staying in your Latitude Luxury accommodation must have a Weekend Camping ticket in Standard Camping to gain entry. If you do not already have your Latitude festival tickets you can purchase them separately here.
What items can I not bring into the Latitude Luxury Campsite?
Please refer to the Latitude website for this information as the same restrictions apply to Latitude Luxury as the rest of the camping areas. The festival does not allow glass into any campsites – so unfortunately you cannot bring glass into Latitude Luxury.
Can I bring cooking equipment?
Please note, campfires and disposable barbecues are no longer allowed anywhere at Latitude, including the campsites. For further information on cooking equipment allowed at the festival see list of things you can and can’t bring.
My friends have also booked accommodation in Latitude Luxury, can we be placed next to each other?
Please email us at Latitude@VIPNation.co.uk with the names of the Lead Bookers and your Booking Confirmation codes to register your request (e.g. 12-3456), but please note this may not always be possible – at Latitude Luxury we group the types of accommodation together, so please bear in mind if you and your friends have booked different accommodation types, this may make it difficult to fulfil your request. Our request deadline is 2 weeks before the festival – Monday 7th July 2025.
Will I receive anything for Latitude Luxury in the post?
No, there is one car pass per two people included with your accommodation, this will be emailed to you closer to the date of the festival.
Please note digital or physical scannable tickets are not sent out for Latitude Luxury accommodation bookings, information on how to check-in will be emailed with the arrival information pack approximately one week before the event.
Your Latitude Weekend Camping Festival Tickets will be available via your Ticketmaster account. Please get in touch with Ticketmaster if your tickets are not showing on your account – there is a ‘contact us’ button once you have logged onto Ticketmaster and they will be able to assist you.
I still have some questions; can I contact you?
Yes, you can reach us via email Latitude@VIPNation.co.uk. Please note there will be a full information pack sent out approximately 1 week before the festival.
Your arrival to Latitude Luxury
Our staff will be on hand in the 24-hour reception to help in any way they can for your convenience throughout the weekend. We also provide a complimentary concierge service to assist with your luggage on arrival and departure.
Your Latitude Weekend Camping Festival tickets will be exchanged for your Latitude Luxury festival wristband(s) when you arrive – and you’ll then be shown to your accommodation. A reminder that everyone staying in a Latitude Luxury Accommodation must have a Latitude Weekend Ticket to access the campsite.
The Restaurant
Our restaurant will be serving a buffet breakfast each morning from Friday – Monday (included in the price of your accommodation). There will be a range of options including vegetarian and vegan, both hot and cold to dine in or take-away. The restaurant will remain open after breakfast service selling tasty snacks until late into the evening. Or grab a delicious à la carte dinner before heading into the festival for the night’s entertainment.
Bar & Chill Out Area
The Latitude Luxury bar and chill out area is the perfect place to ease into the day with the papers and a drink, or to party late into the night with a cocktail prepared by our bartenders. Soak up some rays on a deckchair as you plan your day’s entertainment or relax in the bar after a fun fuelled day.
Toilets and showers
We’ll have plenty of serviced toilets and showers for all Latitude Luxury campers.
On-site music
We are planning a great programme of entertainment throughout the weekend starting on Thursday night with live entertainment in the bar plus morning sessions during breakfast service.
Secret Arena Bar
An oasis in the heart of the festival for the exclusive use of Latitude Luxury pass holders, you will be able to enjoy the cocktail, wine and drinks list in our chill out tent or outside seating area and take advantage of the toilet facilities, all just a minute from the main stage.
The Spa and Salon
Our Spa will be offering first rate luxurious pampering for our guests in Latitude Luxury. Let our talented therapists relax you into the weekend or sooth those tired dancing legs before heading back to the real world. Our Salon is also available – services on offer will include fabulous ladies and gents styling, makeup and the application of festival glitz and glamour. More details and information on how to book for the Spa & Salon will be released in the run up to the event.
Kids Cinema Tent
Our kids cinema tent is also available to help distract the little ones – allowing you time to enjoy a bottle of wine or afternoon tea. Children will need to be supervised by an adult.
Please Note:
- Latitude Luxury is open from 9am on Thursday 25th July until 12pm midday on Monday 28th July 2025.
- Everyone staying in your Latitude Luxury accommodation must have a Weekend Camping ticket in Standard Camping to gain entry and only the advertised number of people for your tent size can stay in the accommodation. Anyone beyond the advertised capacity will not be permitted to stay in the structures.
- Young people aged 17 years and under must be accompanied by a person aged 18 or over, proof of identity and age must be provided on request at the admission gate to the venue. A maximum of 4 persons aged 17 years and under per person aged 18 or over will be allowed entry.
- Children aged 0-4 yrs can sleep in your accommodation with you in addition to the allowed capacity. However, please note that no beds or bedding will be provided for extra children,
so please bring that with you or these can be purchased separately. Not all accommodations
have extra space though, so please check by emailing Latitude@VIPNation.co.uk - Teen tickets bought with accommodation can only be used if an Adult is also attending with Luxury accommodation.
- Please respect your neighbours by observing the quiet time, keeping noise to a minimum after 12 (midnight).
- Please note some noise caused by festival production / vehicles will be unavoidable. Neighbouring fields will be playing music until late – so late night noise will occur throughout the weekend.
- 1 Luxury car parking pass is included per booking. For bookings accommodating 4 or more people, an additional pass will be sent.
- VIP Nation has the right to withhold, transfer and resale on accommodation and pitch products.
- Due to adverse weather or similar circumstance, customers may occasionally be asked to park slightly further from our usual Latitude Luxury car park.
- All images are of expected delivered accommodations – but please be advised final products are subject to some minor changes (for example in furniture colouring or exact layout) depending on exact availability.
- Customers are liable to pay for any damage caused to structures or pitch accommodations not declared after inspection on arrival.
- No personal transport options such as bikes or scooters, both motorised and non-motorised are permitted on site. For more details of what you can and cannot bring into the festival see the Latitude website.
- If your accommodation includes power, this will be a three-pin plug for charging devices only. Using these plugs for anything other than charging may overload the circuit and cause power outages for your accommodation and those in the vicinity. Unsuitable items include but are not limited to: Coffee Machines, Hair Dryers, Mini Fridges, Kettles, and Cooking Equipment. Any unsuitable appliances used in accommodations will be confiscated by our security.
- For questions or accessibility requirements for Latitude Luxury only please email Latitude@VIPnation.co.uk. A full Information pack will be sent to you by email within 1 week of the event.
- We will require a £50 refundable deposit upon check in.
Click here to view the VIP Nation terms and conditions.
Click here to view the Latitude festival terms and conditions.
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Public Box Offices:
Wednesday 24th: For box office queries or collection go to the nearest wristband exchange.
Thursday 25th: 09:00 – 23:00
Friday 26th: 09:30 – 22:00
Saturday 27th: 09:30 – 21:30
Sunday 28th: 09:30 – 21:30
Disabled Access Check In (only Campervans on Wednesday):
Wednesday 24th: 14:00 – 21:00
Thursday 25th: 08:00 – 21:00
Friday 26th: 09:00 – 21:00
Saturday 27th: 09:00 – 21:00
Sunday 28th: 09:00 – 19:00
Campervan Wristbands:
Wednesday 24th: 12:00 – 21:00
Thursday 25th: 09:00 – 22:00
Friday 26th: 09:00 – 22:00
Saturday 27th: 09:00 – 16:00
Sunday 28th: CLOSED
Memorial Gate Wristbands:
Wednesday 24th: 12:00 – 21:00
Thursday 25th: 10:00 – 01:00
Friday 26th: 09:00 – 00:00
Saturday 27th: 09:00 – 20:00
Sunday 28th: 09:00 – 18:00
Tuttles Wood Gate Wristbands:
Wednesday 24th: CLOSED
Thursday 25th: OPENS 10:00, REMAINS OPEN 24/7
Friday 26th: REMAINS OPEN 24/7
Saturday 27th: REMAINS OPEN 24/7, AND CLOSES AT MIDNIGHT
Sunday 28th: 09:00 – 21:00
Car sharing is a fun, easy, cheap and sustainable way to travel! If you’re travelling to the festival by car, sign up to Latitude Liftshare to offer your empty seats and get FREE access to our priority car park to get you closer to the action!
Looking for a lift?
Sign up to Latitude Liftshare to find your match and share the festival excitement.
Introduce yourself to campsite staff, show them where your tent is, stick a flag on it so it’s easy for them to see, and ask them to keep an eye out.
Please take guidance from the stewards in where is best to pitch your tent, if your tent is found blocking the fire lanes and emergency exits your tent may be removed for safety reasons.
Say hello to your neighbours and set up a neighbourhood watch system so you can look out for each other’s pitches. Experience shows that the best and friendliest campsites are the ones with people in that make the effort to do so. It also means you’ll have more friends to party with too!
Remember, by comparison with many day to day environments, the Latitude site is a very safe and friendly place. We have employed staff to be there for you. Be sure to help them to do their job by reporting anything or anyone suspicious to make this a safe and happy, crime-free festival.
If you have any concerns about your safety in the campsites, camp somewhere well lit, go near a fire tower or on the edge of an emergency access lane.